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A reinforcement learning environment built on OpenEnv designed for training agents to perform email triage, incorporating SLA-aware rewards and workflow constraints.
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With zero stars and forks, this is a very early-stage personal project. While the application of RL to SLA-aware email routing is a specific niche, it lacks any ecosystem or unique dataset that would prevent it from being trivialized by upcoming general-purpose 'Large Action Models' or native integrations from Microsoft and Google.
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